Accessibility Statement

Effective date: [To be confirmed]Version: Draft 1.0

Our commitment

EscrowSign is committed to making the Platform accessible to as many people as possible, including people with disabilities. We aim to meet WCAG 2.1 Level AA accessibility guidelines across the Platform.

Technical specification

The Platform relies on the following technologies for conformance with accessibility standards: HTML, CSS, JavaScript, and ARIA attributes. These technologies are used in conformance with the Web Content Accessibility Guidelines (WCAG) 2.1.

What we are doing

  • Using semantic HTML to structure content clearly
  • Providing text alternatives for non-text content
  • Ensuring colour contrast meets WCAG 2.1 Level AA minimum ratios
  • Supporting keyboard navigation throughout the Platform
  • Supporting screen readers and assistive technology
  • Providing clear error messages and form labels
  • Testing with assistive technology during development

Known limitations

[PLACEHOLDER — List any known accessibility issues, what we are doing about them, and expected timelines for resolution. This section must be kept current and reviewed at each release.]

We are working to address all known issues. If you find an issue not listed here, please tell us.

Compatibility

The Platform is designed to be compatible with recent versions of major browsers (Chrome, Firefox, Safari, Edge) and screen readers including NVDA, JAWS, and VoiceOver. Compatibility with older browsers and assistive technologies may vary.

How to report accessibility issues

If you experience an accessibility barrier on the Platform, we want to know. Please contact us through the official contact page or at [PLACEHOLDER — accessibility contact email] and describe:

  • The page or feature where the issue occurs
  • The assistive technology and browser you are using
  • A description of the problem

We aim to acknowledge accessibility reports within [PLACEHOLDER — response time to be confirmed] business days.

Enforcement

[PLACEHOLDER — Where mandatory accessibility legislation applies (e.g., EN 301 549 in the EU, EAA, ADA in the US), add the relevant enforcement contact or ombudsman here. To be confirmed by legal counsel based on operating jurisdictions.]

Alternative formats

If you need any information on this Platform in a different format, such as large print, accessible PDF, or easy-read format, please contact us. We will do our best to provide what you need.